Privacy Policy · Shams Almaarifa

Last Updated: August 9, 2025

Shams Almaarifa ("we", "us", "our") is committed to protecting the privacy of our customers and visitors. This policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Company Information

Legal Name: Shams Almaarifa
Address: Al-Wahda District, Baghdad, Industry Street, 906 Iraq, opposite the University of Technology
Jurisdiction: Republic of Iraq
Contact Email: sales@shams-almaarifa.net
Contact Phone: +9647704445989

2. Information We Collect

We may collect the following personal information:

Full Name
Email Address
Phone Number
Shipping Address
Payment Details (processed securely) We do not collect sensitive personal data such as national ID numbers or health information.

We also use Google Analytics to collect non-personal browsing data through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

Processing and fulfilling your orders
Providing technical support and customer service
Conducting analytics to improve our website and services We do not send marketing emails or text messages.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only with:

Google Analytics (for site analytics)
Payment Processors (to securely complete financial transactions)
Shipping Companies (to deliver orders)

5. Data Storage and Security

Your data is stored on our private secure servers.
We retain customer data indefinitely unless you request deletion.
We implement all necessary technical and organizational measures to protect your data, including encryption and secure connections (SSL).

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Unsubscribe from any unnecessary communications

7. International Access

Our website is available worldwide, but our services are primarily directed to customers in Iraq.

8. Minors

We allow purchases by individuals under the age of 18 only with the consent of a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via:

Email: sales@shams-almaarifa.net

Phone: +9647704445989